Plant collections and sundries: UK free delivery
Postage for specific plug plant orders is £6.80, Rhizomes are £3.95 in the UK
Potted Plants are sent all year: UK ONLY - free delivery
Plug plants will be despatched from the beginning of March until the end of October. Any problems, give us a call on 01978 790677 or email us on firstname.lastname@example.org
The plug plants we send are labelled, well established young plants grown in jiffy plugs, placed in a polythene bag. All the plants are then sealed in a purpose made cardboard box, and packed with biodegradable corn starch peanuts so that you receive your plants in first class condition.
All plants are sent first class post in the UK. Post and packing costs £6.80 for specific plant orders. The price of collections of plants and sundries usually include carriage.
N. IRELAND: We are shipping to N. Ireland but with slight delays. Every order has to be inspected by UK Plant Health and receive a Phytosanitary Certificate. At the moment we are booking inspections every 2 weeks. Depending when you order your parcel can take between 1 to 3 weeks to be despatched.
EU: At the moment we are not despatching to the European Union. Please do try to place an order as, if we have to return a payment, we will take an administration charge to cover our costs.
Making A Purchase
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
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This does not affect your statutory rights as a consumer.
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You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.